Effective Date: December 4, 2025
This Privacy Policy describes how Frustm LLC ("Frustm," "we," "us," or "our," located at Frustm.com and Frustm.vercel.app) collects, uses, shares, and protects information in connection with our Games on platforms like the Apple App Store and Google Play Store. By using our Games, you agree to the collection and use of information in accordance with this policy.
Company Name: Frustm LLC
Website: Frustm.com, Frustm.vercel.app
Email for Privacy Concerns: support@frustm.com
| Data Category | Examples of Data Collected | Source |
|---|---|---|
| Identifiers | Unique advertising IDs (IDFA, AAID), device IDs, User IDs from third-party platforms (e.g., Game Center, Google Play Games). | Automatically collected (via device/platform) and from Third-Party Platforms. |
| Usage & Gameplay Data | Game progress, session duration, in-app purchases (IAPs) made (excluding payment details), crashes, interactions with ads. | Automatically collected. |
| Coarse Location Data | Country or city-level location inferred from your IP address. We do not collect Precise Location. | Automatically collected. |
| Device Information | Device type, OS version, language settings, time zone. | Automatically collected. |
| Customer Support Data | Email address and contents of support communications. | Provided directly by you. |
For users in the European Economic Area (EEA) and the UK, we rely on the following legal bases for processing your data:
| Purpose of Use | Legal Basis (GDPR/EU) | Notes on Compliance |
|---|---|---|
| Game Operation & Updates | Contractual Necessity | Essential to provide the game and services you requested. |
| Personalized Advertising | Consent (Opt-In/ATT) | Requires explicit user consent via device settings (IDFA/AAID) or in-app prompts. |
| Game Improvement & Analytics | Legitimate Interest | Improving our products and services for all users, provided your rights don't override this. |
| Safety and Legal Compliance | Legal Obligation | To comply with legal requirements and prevent fraud. |
We only share data for the purposes outlined above:
We share data with companies providing services like cloud hosting, analytics, and fraud prevention. They are restricted from using your data for any purpose other than providing their contracted services to Frustm LLC.
We share identifiers (like IDFA and AAID) with advertising networks (see Section 8) to serve and measure advertisements.
iOS App Tracking Transparency (ATT): For all users on iOS 14.5 or later, we will not use data collected from our Games to track you (i.e., linking data collected from our app with data collected from other companies' apps, websites, or offline properties for targeted advertising or data brokerage) unless you provide explicit consent via the ATT prompt.
We may disclose information if required by law or in the event of a merger, acquisition, or sale of assets.
Our Games are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13.
If we learn that we have collected Personal Data from a child under age 13 without verifiable parental consent, we will take immediate steps to delete that information.
If you believe we might have any information from or about a child under 13, please contact us at support@frustm.com.
You have rights regarding your personal data, which may include the right to access, correct, or request deletion of your data.
You can opt-out of personalized ads by adjusting your device settings:
iOS: Go to Settings → Privacy & Security → Tracking → disable "Allow Apps to Request to Track."
Android: Go to Settings → Google → Ads → select "Opt out of Ads Personalization."
We provide a straightforward process for deletion:
For Accounts: If our Games include an account creation feature, we will provide an accessible and clearly labeled Account Deletion option within the Game settings (or on the Frustm.com or Frustm.vercel.app website).
For Other Data: To request deletion of all associated Personal Data not covered by an in-game option, please email support@frustm.com with the subject line "Data Deletion Request," including your Player ID or associated device ID (if known).
We will process all legitimate deletion requests promptly, subject to our legal requirements for data retention (see Section 7).
We use commercially reasonable technical and organizational measures to protect the information collected. We retain data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal obligations).
The third-party platforms that we work with and their privacy policies are linked below. If you would like to learn more about how the third-party platforms we work with collect, use, and protect your personal information, you can review them by yourself.
| No. | The Third-Party Platforms | Privacy Policy |
|---|---|---|
| 1 | Apple | https://www.apple.com/legal/privacy/en-ww/ |
| 2 | https://policies.google.com/privacy | |
| 3 | https://www.facebook.com/about/privacy/ | |
| 4 | Applovin | https://www.applovin.com/privacy/ |
| 5 | Inmobi | https://www.inmobi.com/privacy-policy/ |
| 6 | Mintegral | https://www.mintegral.com/en/privacy/ |
| 7 | Vungle | https://vungle.com/privacy/ |
| 8 | Flurry | https://www.verizonmedia.com/policies/us/en/verizonmedia/privacy/index.html |
| 9 | Admob | https://policies.google.cn/privacy |
| 10 | Unity | https://unity.cn/legal/privacy-policy |
| 11 | Pangle | https://www.pangle.cn/privacy |
| 12 | 优量汇 | https://www.tencent.com/zh-cn/privacy-policy.html |
| 13 | Ironsource | https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/ |
| 14 | Google Play Services (AdMob, Firebase) | https://policies.google.com/privacy |
| 15 | Apple Game Center & Analytics | https://www.apple.com/privacy/ |
| 16 | Unity Technologies (Ads/Analytics) | https://unity.com/legal/privacy-policy |
| 17 | Meta Platforms (Facebook Login, Ads) | https://www.facebook.com/privacy/policy |
We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date."
